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©2019 by Gentle Release Therapy

Privacy Notices

To see the Privacy policy for Students and Practitioners follow this link


Newsletter, Workshops & Retreats, General Enquiries




GDPR regulates legal protection for personal information from May 2018. This tells you what personal information we hold and why, and what your rights are. By checking boxes to say you have read and agree to the privacy policy on the website you will be accepting this policy.


Data Controller & Owners Name: Helen Robinson


Contact Details:


Telephone No: 07826 514803


Email address: helen@total-body-therapy.co.uk


Address: 37 Main Street, Scothern, Lincoln, LN2 2UJ


The Purpose of processing


In order to add requests to join our newsletter subscription, deal with bookings and enquiries for workshops and retreats; and respond to general enquiries we will ask for basic contact information such as name, address and telephone number.


Lawful Basis for holding and using Client Information


We will hold your data on a consent basis, you may withdraw your consent at any time either by writing or emailing us are unsubscribing from the newsletter through the links provided.


What information we hold and what we do with it


In order to send you newsletters, deal with workshop and retreat bookings, and respond to general enquiries, we will ask for the following details:


  • Name, Telephone Number, Email Address, Address


We will NOT share your information with anyone else (other than appointed workshop tutors (for example if a complaint is raised), or for legal process, without getting your explicit consent.


We may contact you using the contact preferences you give me in relation to:

  • Providing you with additional information regarding the workshop/retreat

  • To respond to your enquiries     

  • Future events, special offers and promotions (you may unsubscribe from this at any time)


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.      



How Long we Retain Your Information for


Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.


Protecting Your Data


We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.


Your Rights


GDPR gives you the following rights:


  • The right to be informed:
    To know how your information will be held and used (this notice).

  • The right of access:
    To see your records of your personal information, so you know what is held about you and can verify it.

  • The right to rectification:
    To tell your us  to make changes to your personal information if it is incorrect or incomplete.

  • The right to erasure (also called “the right to be forgotten”):
    For you to request we erase any information we hold about you

  • The right to restrict processing of personal data:.
    You have the right to request limits on how your we use your personal information

  • The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.

  • The right to object:
    To be able to tell your us you don’t want us to use certain parts of your information, or only to use it for certain purposes.

  • Rights in relation to automated decision-making and profiling.

  • The right to lodge a complaint with the Information Commissioner’s Office:
    To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.


Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of these rights, please use the contact details given above.


If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at:  www.ico.org.uk



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Changes to the policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. You will always be able to request previous versions of the policy.