Newsletter, Workshops & Retreats, General Enquiries
YOUR PERSONAL INFORMATION - GENERAL DATA PROTECTION REGULATION (GDPR)
Data Controller & Owners Name: Helen Robinson
Telephone No: 07826 514803
Address: 37 Main Street, Scothern, Lincoln, LN2 2UJ
The Purpose of processing
In order to add requests to join our newsletter subscription, deal with bookings and enquiries for workshops and retreats; and respond to general enquiries we will ask for basic contact information such as name, address and telephone number.
Lawful Basis for holding and using Client Information
We will hold your data on a consent basis, you may withdraw your consent at any time either by writing or emailing us are unsubscribing from the newsletter through the links provided.
What information we hold and what we do with it
In order to send you newsletters, deal with workshop and retreat bookings, and respond to general enquiries, we will ask for the following details:
Name, Telephone Number, Email Address, Address
We will NOT share your information with anyone else (other than appointed workshop tutors (for example if a complaint is raised), or for legal process, without getting your explicit consent.
We may contact you using the contact preferences you give me in relation to:
Providing you with additional information regarding the workshop/retreat
To respond to your enquiries
Future events, special offers and promotions (you may unsubscribe from this at any time)
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How Long we Retain Your Information for
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Protecting Your Data
We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
GDPR gives you the following rights:
The right to be informed:
To know how your information will be held and used (this notice).
The right of access:
To see your records of your personal information, so you know what is held about you and can verify it.
The right to rectification:
To tell your us to make changes to your personal information if it is incorrect or incomplete.
The right to erasure (also called “the right to be forgotten”):
For you to request we erase any information we hold about you
The right to restrict processing of personal data:.
You have the right to request limits on how your we use your personal information
The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
The right to object:
To be able to tell your us you don’t want us to use certain parts of your information, or only to use it for certain purposes.
Rights in relation to automated decision-making and profiling.
The right to lodge a complaint with the Information Commissioner’s Office:
To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.
Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you wish to exercise any of these rights, please use the contact details given above.
Changes to the policy